Abstract
While investigations are ongoing, Twitter reported it was the victim of a “coordinated social engineering attack.” The company confirmed that threat actors targeted and successfully manipulated a small group of employees and used their credentials to gain unauthorized access to an administrative tool that is “only available to internal support teams.”
According to Chako social engineering attacks like this one are “so effective because they use psychological manipulation to convince a person to take an action or divulge sensitive information that they shouldn’t. In fact, cyber attackers are the ultimate psychologists.”
Using these psychological tricks, the attackers were able to hijack Twitter accounts then post messages to dupe social media users into donating Bitcoin payments to fraudulent causes.
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https://www.cyberark.com/resources/blog/what-twitter-attack-says-on-human-nature-social-engineering